Privacy policy

The short version

When you fill out a form on this site, we use what you send to get back to you about our calling service. We don't sell it, and we don't use advertising trackers on this site.

Who we are

This site belongs to Takeoff Takeover, Inc., an Ohio corporation, at 7210 Carnegie Ave., Cleveland, OH 44103. In this policy, "we" and "us" mean Takeoff Takeover. You can reach us using the details at the bottom of this page.

What we collect

What you type into a form. Our forms ask for your name, company, trade, phone number and email. The form on the Contact page also has an optional box for who you'd like us to call and anything else we should know.

Your call and text choice. Both forms have an optional, unticked box that lets us call or text you about our service. When you send a form, we keep whether you ticked it, the exact wording you saw, and when and from which page you sent it, with your IP address and browser type, so we have a record of what you agreed to. You can send a form without ticking it.

What your browser sends. Like every website, the server that delivers these pages receives your IP address, browser type and the page you asked for. This goes into server logs, which are used to keep the site running and secure.

We don't ask for payment details, and we don't knowingly collect information from children under 13. This site is for businesses.

How we use it

• To call, text or email you back about our service, and to answer what you asked.
• To set up and run your account if you become a client.
• To keep the site working and to stop spam and abuse.

Who we share it with

We don't sell or rent your information. We share it only with:

• Voryn, the software company that builds and runs this site and our client portal. When you submit a form, it goes to Voryn's platform and then to our team. Voryn handles it for us and only to provide that service.
• Service providers that help run the site and send email. They get only what they need to do that job.
• Google Fonts. The site's fonts load from Google, which receives your IP address when a page loads.
• The law. If a court order or law requires it, or to protect someone's safety.

Cookies, tracking and Do Not Track

This site doesn't use advertising pixels, session recording or a third-party chat widget, and it doesn't set cookies to follow you. If we count visits, we use a cookie-free tool that shows totals and can't identify you.

Because we don't track you across other websites, a "Do Not Track" or Global Privacy Control signal from your browser doesn't change anything here: you get the same no-tracking site every time.

How long we keep it

We keep form messages for as long as we need them to work with you, and if you become a client, for as long as you're a client. After that we delete what we no longer need, unless the law requires us to keep it longer.

If we called you for a business

We call homeowners and businesses on behalf of the trades businesses we work for. If you'd like us to stop calling you, say so on the call or contact us below, and we'll add your number to our do-not-call list.

Your choices

• Ask us what we have about you, ask us to fix it, or ask us to delete it.
• Tell us to stop calling, texting or emailing you. For texts, you can also reply STOP.

Use the contact details below. We'll answer your request as the law requires.

Keeping it safe

The site is served over an encrypted connection (HTTPS), and only our team and the providers above can see form submissions. No system is perfectly secure, but we take reasonable steps to protect what you send us.

Changes to this policy

If we change this policy, we'll post the new version here and update the effective date at the top.

Contact us

• Email: sales@takeofftakeover.com
• Phone: 800-579-6693
• Mail: Takeoff Takeover, Inc., 7210 Carnegie Ave., Cleveland, OH 44103